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Director-Level Healthcare Operations Leader, Confidential, Multi-Site Ambulatory Experience

Proven track record improving patient experience, standardizing workflows,

and leading multi-site clinics

Confidential Dossier

We are representing a director-level healthcare operations leader who has overseen multi-site, multispecialty practices in fast-paced clinical environments. They are targeting Director of Operations roles across urgent care, primary care, and community health organizations, where they can drive both day-to-day operations and broader strategy.


They have been impacted by workforce reduction and are now focusing on roles where they can contribute at the senior leadership level and support growth for their teams.



Accomplishments:

Improved patient experience scores from below 75% to above 85%, helping their region secure additional payer contracts

Reduced operational costs through process redesign, better resource allocation, and workflow standardization

Led onboarding and systems training for a large number of frontline staff, supporting consistency and compliance across sites

Scaled operations to support high daily patient volumes at multiple clinics while maintaining quality and safety standards

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CONFIDENTIAL Conversation With Us

Our Commitment To Excellence

The numbers that reflect our commitment to excellence

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Professionals placed with tri-state area focus

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2-year retention rate

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Healthcare professionals in our network

Testimonials

Bethany is one of the most positive, thoughtful, respectful and insightful people with whom I have had the pleasure to work. She routinely presents our company with qualified candidates, which is no small feat given our restrictions, and continues with regular follow up after presentation. It has been refreshing to work with her clarity and tact. Her pace is great, her enthusiasm is at just the right level and her professionalism when we reject one of her candidates is exactly where it needs to be. It's a pleasure to work with you, Bethany.

Chief Culture Officer

Bethany has been fantastic to work with on filling open positions with my company! We have been working with her for several years and she has filled dozens if open roles for us, I have strongly recommended her to several colleagues

President and CEO

Bethany is the epitome of professionalism and poise in a world in which many service providers have forgotten those gold standards. When candidates work, she's humble. When they don't, she's graceful and moves quickly to the next option. I couldn't ask for a more responsive and lovely to work with partner for our staffing needs.

Physician Acquisition Consultant

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