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Director-Level Home Care Operations Leader, Confidential, New York Metro


Confidential Dossier

A decade of progressive experience in home care operations, compliance, case management, and census growth

We are representing a director-level home care operations leader based in the New York metro area who is targeting Director of Operations or Director of Case Management roles in mission-driven home care, community health, or related organizations.

She holds a Master of Health Administration and has worked her way through every layer of home care operations, from case management supervision and utilization review to referral marketing and full executive director leadership. She is actively available and targeting a mid-May start.



Accomplishments:

Maintained zero deficiencies during state regulatory inspections while overseeing full home care operations for a private pay agency serving 80-plus active clients

Improved billing processes and service optimization strategies that directly increased agency revenue

Developed community outreach initiatives targeting assisted living communities that generated strong engagement and measurable growth in client admissions

Strengthened caregiver recruitment, onboarding, and retention processes across a 100-plus person workforce

Built operational tracking systems that improved workflow efficiency and accountability across clinical and administrative teams

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Our Commitment To Excellence

The numbers that reflect our commitment to excellence

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Professionals placed with tri-state area focus

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Healthcare professionals in our network

Testimonials

Bethany is one of the most positive, thoughtful, respectful and insightful people with whom I have had the pleasure to work. She routinely presents our company with qualified candidates, which is no small feat given our restrictions, and continues with regular follow up after presentation. It has been refreshing to work with her clarity and tact. Her pace is great, her enthusiasm is at just the right level and her professionalism when we reject one of her candidates is exactly where it needs to be. It's a pleasure to work with you, Bethany.

Chief Culture Officer

Bethany has been fantastic to work with on filling open positions with my company! We have been working with her for several years and she has filled dozens if open roles for us, I have strongly recommended her to several colleagues

President and CEO

Bethany is the epitome of professionalism and poise in a world in which many service providers have forgotten those gold standards. When candidates work, she's humble. When they don't, she's graceful and moves quickly to the next option. I couldn't ask for a more responsive and lovely to work with partner for our staffing needs.

Physician Acquisition Consultant

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